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User Management

Manage your
team in one place

Add, organize, and control users across your ShipPack operations. User Management gives organizations the ability to manage team members, assign roles, and control access across the platform.

Settings / Team Management

Total Users

242

Active Roles

12

SJ

Sarah Jenkins

s.jenkins@shippack.com

Admin
MW

Michael Williams

m.williams@shippack.com

Operator
JS

Jessica Smith

j.smith@shippack.com

Manager
AK

Alex Kim

a.kim@shippack.com

ViewerPending

Role Assigned

Permissions Updated

What user management means

User Management allows organizations to add team members, assign roles, and manage access across different parts of the platform. It's the central nervous system for your organizational structure on ShipPack.

Teams
Permissions
Operations

WHAT YOU CAN DO

Full-spectrum administrative control

over your logistics ecosystem.

Add team members icon

Add team members

Invite users to join your organization on ShipPack via email or bulk import.

Role assignment icon

Assign roles

Control exactly what each user can access, manage, or view across the system.

Access management icon

Manage access

Instantly update or remove users as your team evolves and operations scale.

Operations organization icon

Organize operations

Keep your team structured across activities, regions, and service lines.

How it works

Three simple steps to unified organizational governance.

1

Invite users

Add team members to your organization via the dashboard or API.

2

Assign roles

Define specific permissions based on their unique responsibilities.

3

Manage access

Monitor activity, update roles, or revoke access in real-time.

ECOSYSTEM SUPPORT

Who it's for

Company team managing user roles and driver access in ShipPack

Assigned team

Marcus A.
Manager
David L.
Viewer
Alex B.
Editor

Company users

Organize and manage drivers within your operations. Assign roles, monitor activity, and maintain a clear structure across your delivery workforce.

  • Driver management control
  • Structured team organization
Entity operations team reviewing role permissions in ShipPack

Role Permissions

85%

Entity users

Manage teams across large-scale logistics operations, from coordination to execution. Assign permissions, control access, and maintain structure across complex workflows.

  • Multi-team access control
  • Scalable role management
Supplier operations team inviting a new member into ShipPack

Invite Team Member

Add a new user to operations

Send invite

Supplier users

Manage team members involved in warehouse, inventory, and service operations. Assign roles, control access, and keep your logistics processes structured across your assets.

  • Team access control
  • Operational role management

Why it matters

Building trust and efficiency at the foundational level.

01

Total control

Define exactly who can access and manage different parts of the system. No more all-or-nothing access permissions.

02

Enhanced security

Protect your sensitive logistics data and operations with structured, authenticated user permissions and audit trails.

03

Structural alignment

Keep cross-functional teams perfectly aligned with clear roles and responsibilities that match your real-world org chart.

04

Frictionless scalability

Grow your team from 5 to 5,000 without losing structure, visibility, or administrative control over your fleet activities.

Manage your team with confidence

Use User Management to organize your team and control access across your operations instantly.

Get started
Isometric illustration of stacked shipping boxes on a logistics platform