Currently viewing services in North America. Change region?
Account management
We're sorry to see you go. If you no longer wish to use ShipPack, you can submit a request to permanently delete your account and associated personal information. Please review the information below before proceeding.
Important information
To request deletion, complete the form on this page with your account type, registered email address, and registered phone number. Our team will review your request and contact you if additional verification is required.
Upon successful account deletion, ShipPack will delete your account details, profile information, and associated personal data, subject to legal and regulatory requirements.
Certain information, including applicable transaction records, may be retained where required by law, regulation, or legitimate record-keeping obligations. Any retained information will be handled in accordance with ShipPack's Privacy Policy.
Once your request has been submitted and verified, ShipPack will process your account deletion within 31 calendar days. You will receive a confirmation once the process is complete.
If you have questions about account deletion or need assistance, our support team is here to help.