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Package Change
Keep pricing accurate
every step of the way
Update shipment details when package size or weight changes. ShipPack allows drivers to verify and update package details during delivery, ensuring accurate pricing and transparency.
Detail Verification
Original Weight
2.0 kg
Updated Weight
4.0 kg
Awaiting Approval
Package change detected
Built for real-world accuracy
Not every shipment matches what was entered during creation. Real conditions change, and our system adapts to ensure fairness.
When package details differ, ShipPack allows drivers to update the information so pricing reflects reality. Customers stay in control by reviewing and approving any changes before they are applied, maintaining absolute transparency between all parties.
Weight (kg)
Dimensions (cm)
WHAT THIS ENABLES
Empowering both drivers and customers
with professional-grade logistics tools.
Update package details
Drivers can correct size, weight, or description instantly when real-world conditions differ from input.
Maintain pricing accuracy
Ensure charges reflect the actual package being delivered, eliminating hidden costs and billing errors.
Customer approval flow
Customers review and approve all suggested changes before any financial adjustments are made.
Automatic fee adjustment
Once approved, pricing updates instantly. No manual support tickets or refund requests are required.
How it works
Three simple steps to precision.
Open shipment details
Access the shipment you want to update from your central dashboard.
Edit package details
Make the necessary changes to the weight, dimensions or description.
Confirm updates
Your shipment continues with the updated info in real-time.
ECOSYSTEM SUPPORT
Who it's for
Adjustment Detected
Drivers
Update package details when the actual size or weight differs from the original input. Ensure accurate pricing while keeping the delivery process active and on track.
- Real-time detail updates
- Accurate pricing validation
Action Required
Accept new details
Approve or decline updates
Customers
Review and approve updates to package details when changes are identified during delivery. Stay in control of your shipment while ensuring pricing reflects the actual package.
- Transparent change review
- Controlled price updates
Why it matters
Our system adapts to ensure fairness.
Accuracy
Ensures that every data point in the logistics chain matches real-world conditions accurately.
Transparency
Customers see and approve all changes before they apply, removing ambiguity from the process.
Fair pricing
Charges reflect the actual size and weight of the package, benefiting both the user and provider.
Trust
Builds long-term confidence between customers and drivers through honest, verified adjustments.
Related features
Deliver with accuracy and confidence with ShipPack
Use Shipment Package Change to ensure every delivery reflects real-world conditions and fair pricing.
